terms & conditions

SERVICES PROVIDED:

The Consultant will provide the agreed-upon consulting and training services, including safety training, certification, fit testing, or other services as detailed in the estimate. Services are subject to modification upon mutual agreement.

PAYMENT TERMS:

Payment is due upon completion of services and prior to the release of any certificates and wallet cards. Certificates, cards, or documentation of completion will only be issued once full payment has been received.

A 1.5% monthly finance charge applies to late payments. Payments must be made in U.S. Dollars in the form of cash, check or credit card. If a check is returned for any reason at all, Client will pay an additional charge of $50.00 per returned check.

In the event the Consultant must pursue collection or legal action to recover unpaid amounts, the Client agrees to pay all reasonable collection costs, attorney’s fees, and related expenses incurred by the Consultant.

CANCELLATION FEES

The Consultant may waive the cancellation fee at its discretion, on a case-by-case basis. The Client may cancel services without penalty up to 4 days before the training session by providing written or verbal notification to the Consultant. Cancellations made within 3 days of the training session will incur the following fees:

• 1–3 days before the session: 50% of the total service fee

• On the day of or after the session: 100% of the total service fee is required. Rescheduling is not permitted for no-shows or same-day cancellations. However, another participant may take the place of the "no show," provided they meet the necessary prerequisites.

• The full fee remains due even if a participant fails to pass the course or does not attend.

• The Consultant reserves the right to postpone or cancel any scheduled training session. The Client will be notified in advance if this occurs.

INDEMNIFICATION 

To the fullest extent permitted by law, each Party (the “Indemnifying Party”) shall indemnify and hold harmless the other Party, and each of its respective officers, directors, employees, agents, affiliates, and representatives (collectively, "Indemnified Parties") from and against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, and reasonable legal fees (collectively, “Claim”), arising out of or resulting from performance of the Service in connection with this Agreement, caused by or arising out of the Indemnifying Party’s gross negligence or omissions, or willful misconduct, or the gross negligence or omissions, or misconduct of anyone directly or indirectly employed by the Indemnifying Party or anyone for whose acts the Indemnifying Party is legally responsible. This provision shall survive the termination or expiration of this Agreement.

FORCE MAJEURE 

The Consultant shall be excused from any delay or failure in performance required hereunder if caused by reason of any occurrence or contingency beyond its reasonable control, including, but not limited to, acts of God, acts of war, fire, insurrection, strikes, lock-outs or other serious labor disputes, riots, earthquakes, floods, explosions or other acts of nature.

LIMITATION OF LIABILITY 

The Client and Registered Participants agree to limit any and all liability or claim for damages, cost of defense, or expense it seeks against the Consultant to a sum not to exceed the cash compensation actually realized by the Consultant under this Agreement, arising from any breach, error, omission or negligence by the Consultant in the course of performing Services under the Agreement. Notwithstanding anything else herein, in no event will the Consultant be responsible for lost profits, lost revenues, or consequential, incidental or special damages. By registering for services, the Client and/or Registered Participants agree that Consultant shall not be held liable for any type of loss or damage that could be construed as arising from these services. Consultant does not take any responsibility for inappropriate use or application of information or instruction provided in these services. This provision survives termination or expiration of this Agreement, with the Client and Registered Participants continuing to limit liability.

NO GUARANTEE 

Services rendered are not intended to be a complete presentation of all problems and issues for any topic. It is also generic and may not be accurate for circumstances or equipment at an individual facility. Consultant therefore makes no guarantees, or assumes any responsibility for the correctness, sufficiency or completeness of the material presented. Certificate of completion of awareness training does not guarantee that a student possesses a minimum level of skills or knowledge regarding the subject matter. It is the employer's responsibility to assess the employee's level of skill or knowledge and determine whether an employee is qualified to perform a specific job or function. The Client and Registered Participants acknowledge and agree that Consultant cannot guarantee the results or effectiveness of any of the services rendered or to be rendered. Rather, services shall be executed in a professional manner and in accordance with good industry practice. Best efforts will be used but no results are promised.